Terms and Conditions

Sicilian Holidays Tour, with its registered office at Flat 12 Messenger Court, 23 Upper Richmond Road, SW152RF, London, and registered with registration number 12601236 at the Registrar of Companies House for England and Wales, offers travel services for those visiting Sicily.

Acceptance of Terms

By using our website and services, you agree to our terms and conditions. If you disagree, please do not use our services.

Services Offered

We provide various services, including accommodation bookings, transfers, guided tours, and activities. We aim to deliver high-quality experiences; however, all services depend on availability and may change without notice.

Booking and Payment

To book a service with Sicilian Holidays Tour, you can use our online platform, email, or phone.

Booking Confirmation: We confirm bookings only after receiving full payment. If you choose to pay in installments, you must settle the entire balance before departure.
Non-Payment: If you do not complete the payment, we reserve the right to cancel your reservation.

Responsibility and Service Providers

While Sicilian Holidays Tour manages your reservations, we do not own or directly control the places or activities. The service providers are responsible for the quality and delivery of their services.

Cancellation Policies

Cancellation policies and costs vary by service provider. We will provide detailed information about these policies when you book.

Booking Confirmation Details

Once payment is completed, you will receive a formal booking confirmation. This will include travel details and contact information for any queries.

Assistance During Your Trip

For issues during your trip, contact our 24/7 customer support at the number provided in your booking confirmation or email us at info@sicilianholidaystour.com.

Limitation of Liability

We are not responsible for problems that arise from third-party services, such as transfer delays or changes in accommodation.

Currency and Exchange Rates

Prices may fluctuate due to currency exchange rates. We will inform you promptly about significant changes. Please be aware that currency exchange fees may apply.

Complaints Procedure

To file a complaint, follow the procedure outlined on our website. Submit complaints in writing within 30 days after your trip ends.

Handling Unforeseen Situations

We commit to managing unforeseen situations, such as adverse weather, to minimize the impact on your planned services.