Terms and Conditions – Sicilian Holidays Tour

Sicilian Holidays Tour, with its registered office at Flat 12 Messenger Court, 23 Upper Richmond Road, SW152RF, London, and registered with registration number 12601236 at the Registrar of Companies House for England and Wales, offers travel services to those who wish to visit Sicily.

Terms and Conditions

By accessing our website and using our services, you agree to our terms and conditions. If you do not agree with these terms, we invite you not to use our services.

Our services include accommodation bookings, transfers, guided tours, and activities. We are committed to providing high-quality services, but please note that all services are subject to availability and may be subject to changes without notice.

To book a service, you must provide accurate and complete information and accept our terms and conditions. Additionally, the prices indicated are subject to currency exchange.

Reservations and Payments

Booking a trip with Sicilian Holidays Tour can be done online, via email, or by phone.

The booking confirmation will only occur after the payment of the entire amount due.

In the event of payment in two or more installments, the total balance must be settled before departure.

In the event of non-payment, the tour operator reserves the right to cancel the reservation.

Responsibility Towards Service Providers

It is clarified that Sicilian Holidays Tour only manages reservations and does not own the facilities or activities directly. The responsibility for the quality and actual delivery of services lies with the providers of such services.

Cancellation Policies of Service Providers

Cancellation policies and associated costs may vary depending on the policies of service providers. Detailed information is available at the time of booking.

Booking Confirmation

After payment, customers will receive a formal confirmation of the booking, specifying travel details and contact information for any questions.

Assistance During the Journey

In case of issues during the trip, customers can contact our customer support, available 24/7 at the number specified in the booking confirmation or by sending an email to info@sicilianholidaystour.com.

Limitation of Liability

It is specified that the tour operator is not responsible for inconveniences arising from services provided by third parties, such as delays in transfers or changes in accommodation.

Currencies and Exchanges

Prices are subject to currency exchanges. Any significant variations will be communicated promptly and transparently. Please note that currency exchange fees may apply.

Complaint Procedure

In case of complaints, customers must follow the procedure outlined on our website. Complaints must be submitted in writing within 30 days of the end of the trip.

Unforeseen Situations

The tour operator is committed to handling unforeseen situations, such as adverse weather conditions, to minimize the impact on planned services.

These integrations aim to provide additional details and clarity on specific processes related to reservation management, provider policies, and procedures in case of issues during the journey.